CUSTOMER SERVICES

Free Returns, 30-Day Returns and Refunds

UK returns are free at Boots Designer Sunglasses

But before sending anything back let us try to find the right pair for you. Please call us on 03303 336656 (from 9am to 5pm Monday to Friday) or email us ask@bootsdesignersunglasses.com and we can discuss what you need.Or if you email us at ask@bootsdesignersunglasses.com and leave your number - we'll call you back.

You get free delivery and free returns on any exchanges too.

30-Day Returns

And you have 30 days to return your order. That's a whole month to decide if it's right for you. All we ask is that any products are returned in the same condition we send them out to you. The product must be unworn, with any tags still in place and in their original case and box.

If you wish to return your order please follow the instructions on the returns form that is part of the despatch note received with your order. Please note that this free returns service is only valid in the UK, uses second class post and is not insured. We recommend using recorded/special delivery for high value items, and that you obtain proof of postage from the post office.

Unfortunately we cannot be held liable for any items we do not receive, or any that are lost or damaged in the post when being returned.

Refunds

If you choose not to keep your order we'll refund you quickly, once we receive your return. But for help getting the right pair email us at ask@bootsdesignersunglasses.com and leave your number - we'll call you back.

Select from the list below and click for more information